Financial Services
Guide.

WHO WILL BE PROVIDING THE FINANCIAL SERVICE TO ME?

MST Financial Services Pty Ltd (Australian Financial Services Licence Number: 500557)

PRINCIPAL PLACE OF BUSINESS:

Level 13
14 Martin Place
Sydney NSW 2000

POSTAL ADDRESS:

Level 13
14 Martin Place
Sydney NSW 2000

SANDSTONE INSIGHTS CLIENTS

Phone: 02 8999 9988
Email: enquiries@sandstoneinsights.com.au
Website: sandstoneinsights.com.au

GENERAL ADVICE ONLY

Sandstone Insights and MST will only ever provide you with general advice. This means that the advice has been prepared without taking into account your investment objectives, financial situation or needs. Before acting on any advice, you should consider the appropriateness of the advice, as well as any additional warnings, disclaimers or qualifications.

Our publications, products and services should be viewed as an additional investment resource, not as your sole source of information. We recommend that you obtain appropriate financial, legal and taxation advice before making any financial investment decision. In addition:

• you should be aware that past performance does not necessarily indicate a financial product’s likely future performance, and
• if applicable, before making any decision to acquire a particular financial product, you should obtain and carefully consider the relevant product disclosure statement.

WHAT KINDS OF FINANCIAL SERVICES ARE YOU LIKELY TO PROVIDE TO ME

MST is authorised to provide, and is likely to provide, the following financial services to retail clients:

• General financial product advice in relation to securities.

1. HOW WILL I PAY FOR THE SERVICE?

If you subscribe to Sandstone Insights research, MST will charge you a fee for your subscription. This may be paid on your behalf by another service provider, or by you directly to MST.

2. HOW ARE MST EMPLOYEES AND AUTHORISED REPRESENTATIVES PAID?

All employees of MST receive a salary and a bonus, as offered by MST from time to time at its discretion. Authorised representatives are paid as consultants in accordance with the particular services they provide. Both Marquee and Access analysts receive a percentage of the revenue generated by their research. For Marquee analysts, this revenue is generally generated from subscribing clients, while for Access analysts it is generated from the subject companies of their reports. Where a report has been funded by the subject company, this is always clearly disclosed.

3. DO YOU RECEIVE REMUNERATION, COMMISSION, FEES OR OTHER BENEFITS IN RELATION TO PROVIDING THE FINANCIAL SERVICES TO ME AND HOW IS THAT COMMISSION CALCULATED?

If you subscribe to Sandstone Insights research, MST will charge you a fee for your subscription. This may be paid on your behalf by another service provider, or by you directly to MST.

Consultants may receive fees or renumeration from sources other than MST. If such payments are relevant to a company research report, this will be detailed in the disclosures on the last page.

MST regularly reviews all gifts, benefits and entertainment received to ensure adherence with internal policy requirements and legal requirements.

To the extent that any income we receive in respect of, or attributable to, the services that we provide you, as at the date of this FSG we cannot ascertain the amount that we reasonably expect to receive.

MST may pay external parties who refer clients to us in connection with the financial services to which this FSG relates. The payment could be a single one-off payment or a percentage of the total amount revenue generated by their referral.

If you wish to receive further particulars about remuneration and related benefits that we are required to disclose to you, please contact us within a reasonable period of time after you receive this FSG and before any financial service identified in this Guide is provided to you.

4. DO WE HAVE ANY RELATIONSHIPS OR ASSOCIATIONS WITH ISSUERS OF FINANCIAL PRODUCTS THAT MIGHT BE CAPABLE OF INFLUENCING US IN PROVIDING OUR SERVICES?

MST has business relationships with some of the companies in relation to which it produces research on the Sandstone Insights platform. In particular, MST provides financial services other than research including investment banking, corporate advisory, distribution and dealing services, and also produces commissioned research. To the extent that those activities create actual, potential, or perceived conflicts with Sandstone Insights research, MST has processes in place to manage them including information barriers and segregation between its research staff and other business units. In addition, MST will provide company specific disclosures on each research report where they are relevant.

5. HOW DO YOU MANAGE POTENTIAL CONFLICTS OF INTEREST?

Our employees and authorised representatives are guided by our Code of Ethics and our related conflicts of interest policies and maintains registers which are regularly reviewed.

Our employees may from time to time receive nominal gifts/ hospitality from clients and/or product providers. We have strict guidelines in place as to the circumstances and extent to which our employees may accept any such gifts/hospitality.

MST regularly reviews all gifts, benefits and entertainment received to ensure adherence with internal policy requirements. Our representatives are guided by our Code of Ethics and our related conflicts of interest policies.

6. WHAT ARE YOUR PRIVACY ARRANGEMENTS?

The privacy of your personal information is important to us. Any personal information we collect such as your name, address, phone, and email details is handled in accordance with our Privacy Policy. Our Privacy Policy outlines how we comply with the requirements of the Privacy Act 1988. A copy of the Privacy Policy can be obtained by visiting our website. You can access personal information in accordance with our Privacy Policy.

7. WHAT ARE YOUR COMPENSATION ARRANGEMENTS?

MST holds a professional indemnity insurance policy that satisfies the requirements of section 912B of the Corporations Act 2001.

8. WHO CAN I CONTACT IF I HAVE A COMPLAINT ABOUT THE PROVISION OF THE FINANCIAL SERVICES TO ME?

If you are not satisfied with our service please contact the Complaints Manager using the contact details on page 1. We will seek to resolve your complaint promptly and fairly.

If your complaint is not resolved to your satisfaction you have the right to contact the Australian Financial Complaints Authority (AFCA). AFCA is an external dispute resolution scheme authorised to deal with complaints in relation to the financial services industry. AFCA’s contact details are:

Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au
Website: www.afca.org.au

This Publication is a Financial Services Guide for the purposes of section 941A of the Corporations Act 2001 to the extent that the recipient of the services described in this document is a retail client as defined by the Corporations Act 2001; and is issued subject to the laws of the state of NSW and the Commonwealth of Australia and all matters arising from it or its use shall be subject to the exclusive jurisdiction of the Courts of NSW.